Drobo Certified Partner
Simple, scalable, reliable Drobo Storage Products

DroboCare

Simple, Powerful Protection for Your Drobo Storage

DroboCare

The DroboCare™ Support program extends your peace of mind beyond the standard warranty term and phone support included with your Drobo™ purchase. In fact, DroboCare gives you more, even during your standard warranty period.1

DroboCareThe Fastest Way to Get Up and Running Again
With DroboCare, if something goes wrong, we’ll send you a replacement Drobo right away, so you’ll have it in a few days. With the standard warranty, we are able to ship a replacement only after we receive your unit.

Your Business Safety Net
With DroboCare, you receive 12 months or 36 months of phone and web support for your technical issues during local business hours. With the standard warranty, technical support is provided for the first 90 days following purchase.

Trust Your Drobo to DroboCare
The DroboCare Support program is available if your products are still under standard warranty or currently protected by DroboCare. It can be renewed, one year at a time, as long as the Drobo product you are protecting is still being sold1.

Features:

The DroboCare™ Support program give you 12 or 36 months of technical support as well as other benefits.

  Standard Warranty Standard DroboCare 3 Year DroboCare
Term One or two years depending on product One years increments Three Years
Renewal Cannot be renewed Can be renewed for one year period as long as the product is still being sold1 None
Hardware Replacement Hardware repair or exchange — when we receive your Drobo unit, we'll either repair it or send you a replacement. Advanced replacement — when you call, we'll send your replacement the same day. Next business day delivery available in US and select European countries.4 Advanced replacement — when you call, we'll send your replacement the same day. Next business day delivery available in US and select European countries.4
Technical Support 90 days from date of purchase. 12 months of 24x7 technical support from date of activation.2 36 months of 24x7 technical support from date of activation.2

1 Sold by an authorized Drobo Inc. Reseller and unit is still under standard warranty or currently protected by DroboCare. Terms of renewal may vary by region, please contact your local reseller or Drobo sales office.
2 DroboCare must be activated within 30 days of DroboCare purchase.
3 Availability of technical support is subject to local business hours.
4 Order must be received by 1 pm local time for same-day shipment. See DroboCare terms for next business day delivery restrictions.

Drobo Supports & Subscriptions
DroboCare for Drobo B1200i
DroboCare for Drobo B1200i, 1 Year #DR-B1200I-1S11
Our Price: $799.00
DroboCare for Drobo B1200i, 3 Year #DR-B1200I-1D11
Our Price: $1,899.00
DroboCare for Drobo B800i
DroboCare for Drobo B800i, 1 Year #DR-B800I-2S11
Our Price: $249.00
DroboCare for Drobo B800i, 3 Year #DR-B800I-2D11
Our Price: $649.00
DroboCare for Drobo B800FS
DroboCare for Drobo B800FS, 1 Year #DR-B800FS-4S11
Our Price: $199.00
DroboCare for Drobo B800FS, 3 Year #DR-B800FS-4D11
Our Price: $499.00
DroboCare for Drobo 5N
DroboCare for Drobo 5N, 3 Year #DR-5N-1D11
Our Price: $169.00
DroboCare for Drobo 5D
DroboCare for Drobo 5D, 3 Year #DR-5D-1D11
Our Price: $189.00
DroboCare for Drobo Mini
DroboCare for Drobo Mini, 3 Year #DR-Mini-1D11
Our Price: $149.00